The AirAsia group, who recently celebrated its 14th anniversary received three prestigious recognitions at the World Travel Awards on Sunday/13 December, winning the ‘World’s Leading Low Cost Airline’ title for the third consecutive year and clinched the ‘World’s Leading Low Cost Airline Website’ and ‘World’s Leading Low Cost Airline App’ titles for the first time.
Aireen Omar, Chief Executive Officer of AirAsia Berhad represented the AirAsia Group to receive the awards at the World Travel Awards Gala 2015.
The World Travel Awards serves to acknowledge, reward and celebrate excellence across all sectors of the global travel and tourism industry; and is recognised globally as the ultimate hallmark of quality with over 650,000 votes casted by travel professionals and high-end tourism consumers.
AirAsia Group CEO, Tony Fernandes said, “As we work towards continuous improvement of service excellence, these three awards, especially the recognition of World’s Leading Low Cost Airline for the 3rd consecutive year is incredibly encouraging. We are also thrilled to be nominated in the “World’s Leading Cabin Crew” category. 2015 was a challenging year but I am very proud of my team for banding together and working hard to emerge stronger and better, learning from all of our experiences. This is a true testament to the efforts we are making to strengthen our services and our network in addition to the several enhancements made for our website and mobile app. We are committed more than ever to continue to improve on the quality of our customer care services and look forward to exceed the flying aspirations of our guests for 2016”.
“Our sincere appreciation goes to our guests and members of the travel industry for their continuous support and vote. To be nominated and subsequently win on a global platform is truly humbling and I dedicate these awards to the 17,000 AirAsia Allstars (employees) around the globe.”
AirAsia also recently created history, beating other full-service carriers and won the title of ‘Asia’s Leading Cabin Crew’ at the World Travel Awards (Asia & Australasia) Gala 2015.
The airline, which has operations in Malaysia, Thailand, Indonesia, Philippines, India and Japan has flown over 300 million guests in less than 14 years of operations, through its extensive route network that spans across over 100 destinations in 22 countries.
AirAsia in the Philippines operates a fleet of 15 aircraft with flights to/from Manila, Cebu, Davao, Tacloban, Tagbilaran, Kalibo/Boracay, Palawan and to international destinations in South Korea, Malaysia, Hong Kong, Macau and China.